Insideout Cleaning is a family business which has been working on the North Shore of Auckland for over 18 years. The company is owned and operated by Jean and Lou Redknap, who have worked hard to build up a reputation for quality of work, reliability and integrity. Unlike the other cleaning companies, we are not a franchise.
Our Cleaners are responsbile and trustworthy undergoing a stringent reference checks, training and a police check before being allowed into your property/home. We offer a complete satisfaction guarantee, so if the cleaning does not meet your standards for any reasons we will come back and rectify the situation until you are satisfied. We also will locate a replacement if your cleaner is unsuitable or organise a cover if your cleaner is absent for any reason.
We can use environmentally friendly products when requested, and we also can supply a wide range of consumable products; toilet paper, soap, shower gel, rubbish bags, rubbish liners
Terms of Trade
The terms of trade for Insideout Cleaning are as follows:
One off cleaning
Spring/Builder/One off cleans are payable on completion of the job, a tax invoice/receipt will be either posted or emailed to you in the following 1-2 working days.
Regular domestic cleaning
A invoice/statement will be produced on the last day of the month and payment is due approx 10 days later on the 10th of the following month.
A invoice/statement will be produced on the last day of the month and payment is due approx 20 days later on the 20th of the following month.
If you have any problems with your cleaning or invoicing you need to bring it to the attention before the invoice is due for payment. An additional 10% administration cost or debt collection charges may be charged if the above terms are not complied with.
Your privacy, both personal and business, is important to us. That’s why we’ve invested in some of the latest security systems and committed to maintaining industry standards.
It’s important that you fully understand the way we obtain and use your personal information and also the limited circumstance in which we might disclose it. This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary.We will treat the information we collect from you as strictly confidential. We will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties.
Exceptions to this are:
- Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; and;
- Where Australian Achiever Awards is required by law to provide your information.
We will not share your individual personal information with advertisers
The open nature of the Internet means no data transmission can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. Therefore these activities are conducted at your own risk. Once we receive your information, we will use our best efforts to ensure its security.
We Guarantee Our Workmanship
We take the greatest pride in our work. We guarantee that you’ll be delighted with our service and our results. If for some reason you are not satisfied with our workmanship, we will do everything in our power to ensure your satisfaction.
We Guarantee Security
Insideout Cleaning Customers can rest assured in the knowledge that all of our staff undergo rigorous selection criteria before joining the teams. Honesty and integrity are virtues that all of our cleaning teams believe underpin every aspect of our business.
We Guarantee Your Peace of Mind
The safety of our customers is paramount in our business. Our exclusive range of cleaning products has been specifically formulated to be environmentally safe and suitable for use in a range of settings. In addition, all of our teams carry top-level insurance cover to ensure that in any event, your home, office and property will be suitably looked after.